User Testing

“Usability rules the Web. Simply stated, if the customer can’t find a product, then he or she will not buy it.” – Jakob Nielsen

You know where to find your products, but do your visitors? Usability testing can help you see your site through the eyes of your customers, and highlight areas where changes could be made to improve usability.

Ascendancy can provide you with a detailed report based on findings from analysing the behaviour of a number of typical visitors. Ascendancy’s facilitator works with these customers on a one to one basis while they carry out typical tasks.

Based on these observations, and feedback from the customers, our report will highlight key areas of concern on your website with practical advice on how to resolve any problem areas.

We can also provide similar reports on your competitors’ websites, allowing you to learn from their experiences and stay ahead of the game.

For more information on User Testing, call us now on 01952 462845 or email [email protected].